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Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.

When do we collect information?

We collect information from you when you subscribe to a newsletter, respond to a survey, fill out a form, Use Live Chat, Open a Support Ticket or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  - To allow us to better service you in responding to your customer service requests.
  - To send periodic emails regarding your order or other products and services.
  - To follow up with them after correspondence (live chat, email or phone inquiries)

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

We do not use an SSL certificate

  - We do not need an SSL because:
We never ask for sensitive personal like credit card numbers.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  - Understand and save user's preferences for future visits.
  - Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.It won't affect the user's experience that make your site experience more efficient and may not function properly.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

We do not include or offer third-party products or services on our website.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

Users can visit our site anonymously.

Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.

Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:

  - On our Privacy Policy Page

Can change your personal information:

  - By emailing us
  - By calling us
  - By chatting with us or by sending us a support ticket

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It's also important to note that we allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email

  - Other

Within 90 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  - Send information, respond to inquiries, and/or other requests or questions
  - Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:

  - Not use false or misleading subjects or email addresses.
  - Identify the message as an advertisement in some reasonable way.
  - Include the physical address of our business or site headquarters. 
  - Monitor third-party email marketing services for compliance, if one is used.
  - Honor opt-out/unsubscribe requests quickly.
  - Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at

  - Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

One Firefly, LLC
5400 S University Dr #215B
Davie, Florida 33328

Headquarters:
Downtown Greenville
220 Westfield Street
Greenville, SC 29601
864-640-4822


Kasted Design Group

Is rated 4.96 out of 5 from a total of 26 reviews

Trista Sue Kragh - Agents Of Change

"Mark was amazing as he was able to help me with a situation I was having with the TV / remote on our Control 4 system. He logged in remotely and walked me through the steps to fix it immedia..."

2024-10-24

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Andrei Mikhalevsky

"Mark did a great job solving a unique problem. Well done."

2024-10-18

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Beth Breininger

"Outstanding service from Mark. Very through and repaired all the systems. He was so polite and clean and tidy. He has been the best service technician from Kasted that we have ever had. Grea..."

2024-08-21

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Marcella Franseen

"Kasted Design Group did a great job with my residential project. Their team is professional, knowledgeable, and very attentive to their clients’ needs. Highly recommend!"

2024-08-21

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Steven Baker

"Mark was here today to finish and cleanup our Lutron Lighting system. Mark is a pleasure to work with, has excellent communication skills, and is an efficient technician/programmer. I high..."

2024-06-21

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Carol Marchione

"Mark was extremely conscientious in providing the fix we needed. He evaluated all of the potential issues and identified the problem and put plans in place to fix the problem."

2024-06-21

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Tom Growney

"Mark Mantone from Kasted was here to assist with our home's low voltage system, Savant, and install two new televisions. Mark was here on time, very professional and executed the job flawles..."

2024-06-21

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Beth and Bill Strickland

"Mark, Justin and Francois; Love the new outdoor TV. Good times for summer movie night. Thank you!"

2024-05-21

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Marsha Elrod

"My system got really messed up and Kasted sent Mark Martone to fix. He did an excellent job. Spent the time to make sure all was correct Also very personable and knew how to get all work..."

2024-05-21

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Ennis James

"Mark did a great job. He was very professional and personable. Solved all our problems."

2024-05-21

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Charles Settoon

"My new AV source, Mark was able to fix multiple problems left by my previous provider.Mark is knowledgeable with great customer service! My system is now working great and I plan upgrades wi..."

2024-05-21

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steve watt

"Very timely service and professionally executed by Mark"

2024-04-21

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Gary Breissinger

"Very professional, technically competent… provide prompt and courteous service"

2024-04-21

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Rebecca Heiss

"Mark was super professional and accommodated my busy schedule. In,fixed, and out in under 30 minutes.! Highly recommend!"

2024-04-21

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N West

"Mark absolutely saved the day. Not only was his technical expertise incredible but his customer service was beyond good. His attention to detail and willingness to talk through the issues ..."

2024-04-21

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Michael Watson

"Jeremy and Nichole were very responsive to my request and provided a great design for my home office remodel."

2022-09-21

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Dennis Wiese

"A local electronics company came out to fix our home electronics and charged us $450 to tell us it was “fried”. Because we needed a second quote we asked Kasted to come out and quote a repl..."

2022-09-21

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justin phone

"Kasted Design Group is a fantastic firm! They excel at design and appearance as well as execution and function. We are very happy to have engaged them in the initial planning stages with the..."

2022-09-21

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Pamela Hastings

"Always prompt and professional service."

2022-09-21

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Julie Nestler

"Tom is always very responsive and helpful in resolving any issue we have. I would definitely recommend this company."

2022-09-21

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Jeremy & Julie Bullinger

"Kasted came up with a perfect solution to our tv/audio needs, finding a way to integrate a quality audio visual setup to our traditional living room. They had to work around textured walls, ..."

2020-09-21

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C S

"Awesome place!"

2019-09-21

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